What it recalls
Recall has a restraint gate. It is eligible only when there is a failure or rollback on record, at least two terminal outcomes on the target, or a strong similar incident. Below that, nothing is recalled and nothing is shown.
What “tenant memory” means for your data
- Memory is per workspace. It is built only from your own incidents and remediation outcomes; it never reads another tenant’s history.
- It is retrieval, not retraining. No model, threshold, policy or prompt is modified by an outcome. The embeddings used for similarity are stored per tenant and read under the same row-level isolation as everything else.
- It only exists where there is history. A workspace with no reported outcomes has nothing to recall, and the product says so by staying quiet.